We believe in building long-term relationships and keeping our commitments to high quality and fast service. We ensure customer satisfaction and offer a demo product use period before any commitment is made on the hotel side. Even after our product is up and running in your hotel, we commit to continue providing consistent, high-quality support, technical or otherwise, as needed.
Our product is built on the Amazon AWS platform, which has achieved a voice recognition accuracy of over 95%. Data is stored securely on the cloud, and we maintain a high standard of performance with continuous developments. Our product has undergone rigorous testing with an evaluation group before launch to provide the highest standard of quality for you, your staff and your guests. We continue to adjust future iterations and develop further improvements based on hotel and guest feedback.
As part of the service industry, we aim to provide the highest level of comfort, familiarity and efficiency to both hotel staff and guests. While the on-boarding process and transition to an unfamiliar platform may seem daunting, the Hospitality Voice Tech team is here to support you at every step of the way, from pilot to implementation and beyond. Our platform allows 24/7 monitoring of guest requests and friendly service,
reminiscent of traditional human call staff.
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